Buggy software slowing down your organisation? Struggling to get good error reporting from users? Need to speed up ticket handling?
Rewind offers instant and understandable video reporting. Saving IT teams time in diagnosing and resolving software and IT issues.
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Improve reporting and communication. Troubleshoot user and software errors more efficiently.
Capture the bug as it happens - save time by resolving issues rapidly with real-time error reporting
Offers a fast error reporting system that will allow your team to view problems and act quickly – no more slow response complaints
Remove tensions between IT management, end-users, and colleagues – keeping everyone happy
Improve your team’s productivity by removing the barriers caused by ineffective error reporting
A small cost compared to the losses caused by technical problems
Improves staff and end-user satisfaction by eliminating slow moving technical issues that get stuck due to inconsistent or incomplete problem reporting
Eases the tensions between members of staff and end-users who are struggling to adequately communicate problems
Staff can be more productive with their time and so get on with other vital work
Reduces the hit taken by businesses by pausing their profitable work to solve costly IT issues
Rewind is a black-box flight recorder for PCs. When an end user finds a bug, they click the “Send Report” button, and you get a video of recent PC activity – the bug and what happens before.
So change the conversation between users, support and suppliers – get and provide video proof of every problem for fast, accurate bug reporting.
Rewind captures the last few minutes of activity and sends an instant and understandable bug report video to support, saving hours of time
Our pricing is tailored to your company’s size and requirements.
Contact us using the form and we’ll be in touch to help you transform your workflow.